:root {
  --paper: #f5f7fa;
  --panel: #ffffff;
  --ink: #0f1b2d;
  --muted: #5b6676;
  --line: #d9dfe7;
  --blue: #1d4e89;
  --red: #c62f2f;
  --safe: #1f7a52;
  --flag: #fff3bf;
}
@media (prefers-color-scheme: dark) {
  :root {
    --paper: #0d1522;
    --panel: #142033;
    --ink: #e9eef5;
    --muted: #9aa8ba;
    --line: #263650;
    --blue: #7fb0ee;
    --red: #e5534b;
    --safe: #4cc38a;
    --flag: #4a3f00;
  }
}
* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font: 17px/1.6 "Schibsted Grotesk", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--blue); text-underline-offset: 3px; }
a:focus-visible, button:focus-visible { outline: 3px solid var(--blue); outline-offset: 3px; border-radius: 4px; }

.wrap { max-width: 1040px; margin: 0 auto; padding: 0 20px; }
.narrow { max-width: 720px; margin: 0 auto; padding: 0 20px; }

header.site { padding: 22px 0; }
header.site .wrap { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.brand { font-weight: 700; font-size: 1.15rem; letter-spacing: -0.01em; color: var(--ink); text-decoration: none; }
header.site nav a { margin-left: 20px; color: var(--muted); text-decoration: none; font-size: 0.95rem; }
header.site nav a:hover { color: var(--ink); text-decoration: underline; }

/* hero */
.hero { padding: 40px 0 72px; }
.hero .wrap { display: grid; grid-template-columns: 1.05fr 1fr; gap: 56px; align-items: center; }
h1 { font-size: clamp(2.3rem, 5.2vw, 3.6rem); line-height: 1.05; letter-spacing: -0.03em; margin: 0 0 20px; font-weight: 700; }
.lede { font-size: 1.2rem; color: var(--muted); max-width: 30em; margin: 0 0 28px; }
.status { display: inline-block; padding: 10px 16px; border: 1.5px solid var(--ink); border-radius: 18px; font-weight: 600; font-size: 0.98rem; }
.status a { color: inherit; }

/* transcript */
.call { background: var(--panel); border: 1.5px solid var(--ink); border-radius: 14px; padding: 20px; box-shadow: 6px 6px 0 var(--ink); }
.call-head { display: flex; justify-content: space-between; gap: 12px; font-size: 0.9rem; color: var(--muted); border-bottom: 1px solid var(--line); padding-bottom: 12px; margin-bottom: 14px; }
.call-head strong { color: var(--ink); }
.line { font: 0.95rem/1.5 "IBM Plex Mono", ui-monospace, Menlo, Consolas, monospace; margin: 0 0 12px; }
.line b { display: block; font-family: "Schibsted Grotesk", system-ui, sans-serif; font-size: 0.8rem; color: var(--muted); font-weight: 600; margin-bottom: 2px; }
.line.flag { padding: 10px 12px; border-left: 4px solid var(--red); background: color-mix(in srgb, var(--red) 8%, transparent); border-radius: 0 8px 8px 0; }
.hangup { display: flex; align-items: center; gap: 10px; width: 100%; margin-top: 6px; padding: 14px 16px; border: 0; border-radius: 10px; background: var(--red); color: #fff; font: 700 1rem "Schibsted Grotesk", system-ui, sans-serif; cursor: pointer; }
.hangup svg { width: 22px; height: 22px; transform: rotate(135deg); flex: none; }
.hangup[disabled] { opacity: 0.35; cursor: default; }
.call-note { margin: 12px 0 0; font-size: 0.82rem; color: var(--muted); }

.js .reveal { opacity: 0; transform: translateY(6px); }
.js .reveal.on { opacity: 1; transform: none; transition: opacity 0.4s ease, transform 0.4s ease; }
@media (prefers-reduced-motion: reduce) {
  .js .reveal, .js .reveal.on { opacity: 1; transform: none; transition: none; }
  html { scroll-behavior: auto; }
}

/* sections */
section.block { padding: 56px 0; border-top: 1px solid var(--line); }
h2 { font-size: 1.7rem; letter-spacing: -0.02em; line-height: 1.2; margin: 0 0 20px; }
h3 { font-size: 1.05rem; margin: 28px 0 4px; }
.steps { list-style: none; padding: 0; margin: 0; display: grid; gap: 28px; grid-template-columns: repeat(3, 1fr); counter-reset: s; }
.steps li { counter-increment: s; border-top: 3px solid var(--ink); padding-top: 14px; }
.steps li::before { content: "Step " counter(s); display: block; font-size: 0.85rem; color: var(--muted); font-weight: 600; margin-bottom: 4px; }
.steps strong { display: block; font-size: 1.1rem; margin-bottom: 4px; }
.steps p { margin: 0; color: var(--muted); }

.cols { display: grid; gap: 40px; grid-template-columns: 1fr 1fr; }
p { margin: 8px 0; }

/* legal and support pages */
main.doc { padding: 24px 0 72px; }
main.doc h1 { font-size: 2.2rem; margin-bottom: 4px; }
main.doc h2 { font-size: 1.25rem; margin: 36px 0 8px; padding-top: 18px; border-top: 1px solid var(--line); }
main.doc li { margin: 8px 0; }
.meta { color: var(--muted); margin-bottom: 24px; }
mark { background: var(--flag); color: inherit; padding: 0 3px; border-radius: 3px; }

footer.site { border-top: 1px solid var(--line); padding: 28px 0 48px; color: var(--muted); font-size: 0.92rem; }
footer.site .wrap { display: flex; flex-wrap: wrap; gap: 8px 24px; justify-content: space-between; }
footer.site a { color: var(--muted); }

@media (max-width: 820px) {
  .hero .wrap { grid-template-columns: 1fr; gap: 36px; }
  .steps, .cols { grid-template-columns: 1fr; }
  .call { box-shadow: 4px 4px 0 var(--ink); }
}